Exchanges, returns and refunds
Exchanges and returns
We replace items if they are defective or damaged. If you need to exchange it send us an email at email@example.com.
Depending on the availability of the item we will either replace it or offer you a credit to purchase an other item in our store.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We don't process refunds.
To return your product, you should mail your product to: YAM Gallery Silver, Ancha de san antonio 20, 37700 San Miguel de allende GTO, Mexico
You will be responsible for paying for your own shipping costs for returning your item.